Total Vendors Onboarded
1,254
Target: 1,566
Overall Attainment
80.1%
312 vendors to go
Needs Attention
Caregivers
2 categories below 80%
Top Performer
Beauty & Personal Care
Avg attainment: 79.6%
Growth Performance
Week-over-week and month-over-month recruitment momentum
Month-over-Month
Week-over-Week
Best MoM Growth
Weakest MoM Growth
Weekly Onboarding Trend
Last 8 weeks — vendors onboarded per week
Category MoM Performance
Nov → Dec growth rate by category
Category Performance vs Target
Year-to-date actual onboarded vs annual target
Beauty & Personal Care
90.8%
Home Cleaning
87.9%
Home Repairs & Installation
71%
Fashion & Garment Services
81.4%
Caregivers
66.7%
Vendor Distribution
Share of total vendors by category
Monthly Recruitment Trends
Vendors onboarded per month by category
Attention Analysis
COO Priority Report — categories and services needing focus
Supply vs Demand Score
Low supply + high demand = priority gap
Priority Actions
5 critical + 5 high priority items
Home Repairs & Installation
Root cause: NABCEP cert rare; high competition
Action: Partner REES Africa; exclusive deals
Caregivers
Root cause: Low trained geriatric caregivers
Action: Partner LASUTH; NursingWorld NG; cert support
Caregivers
Root cause: Very limited specialists in Lagos island
Action: Partner Pacelli School; mainland transport bonus
Caregivers
Root cause: Requires nursing license; small pool
Action: Contact NAN; advertise in teaching hospitals
Caregivers
Root cause: High turnover; no formal certification
Action: In-house training module; certification badge
Home Repairs & Installation
Root cause: COREN-certified electricians scarce
Action: Work with COREN Lagos; referral bonus
Home Repairs & Installation
Root cause: Seasonal demand spike Mar-May
Action: Pre-recruit 20 vendors Feb; retainer
Home Repairs & Installation
Root cause: Licensed mechanics prefer workshops
Action: Partner NAEME; RunBeta Certified badge
Home Repairs & Installation
Root cause: Requires tech cert + police clearance
Action: Partner Russ Telecoms; pre-vetted list
Caregivers
Root cause: Moderate supply; trust/vetting barrier
Action: Facebook parent groups; video interviews
Beauty & Personal Care
Root cause: Growing skill set; training time needed
Action: Partner lash academies; sponsor certs
Beauty & Personal Care
Root cause: High demand Q2-Q3; specialist shortage
Action: RunBeta Bridal Package; onboard teams
Home Repairs & Installation
Root cause: Licensed plumbers prefer corporate
Action: Flexible gig model; partner NIP
Home Repairs & Installation
Root cause: Fragmented; most work independently
Action: Target Alaba market; brand partnerships
Home Repairs & Installation
Root cause: Supply in Ilupeju/Surulere
Action: Transport subsidy for Lekki/VI coverage
Fashion & Garment Services
Root cause: High-end designers avoid small gigs
Action: Portfolio Showcase; premium tier pricing
Fashion & Garment Services
Root cause: Artisans lack digital literacy
Action: Field agents to Balogun; USSD onboarding
Beauty & Personal Care
Root cause: Strong supply in Lekki/VI
Action: Focus on quality; enforce 4.5 star minimum
Beauty & Personal Care
Root cause: Abundant supply; price sensitivity
Action: Introduce premium barbering tier for VI/Ikoyi
Beauty & Personal Care
Root cause: Seasonal demand (Dec, Feb, Apr-Jun)
Action: Build seasonal surge plan; 15 on-call
Beauty & Personal Care
Root cause: Young workforce retention challenge
Action: Vendor loyalty points; monthly bonus
Home Cleaning
Root cause: Good supply; maintain quality controls
Action: Monthly refresher; 5-star vendor bonus
Home Cleaning
Root cause: Equipment costs a barrier
Action: Equipment loan scheme for top vendors
Home Cleaning
Root cause: Seasonal spikes (Jan, Sep)
Action: 20% buffer vendor pool for peak months
Home Cleaning
Root cause: Specialized equipment needed
Action: Partner construction firms for referrals
Home Cleaning
Root cause: Corporate contracts compete
Action: Flexible scheduling & same-day booking
Home Cleaning
Root cause: Niche foam/leather expertise
Action: Train cleaners; partner furniture retailers
Home Repairs & Installation
Root cause: Available but quality inconsistent
Action: Skill testing; strict rating; reject <3.8
Home Repairs & Installation
Root cause: Low barrier; recruit from electronics
Action: Partner LG/Samsung dealers
Fashion & Garment Services
Root cause: Informal laundries; quality issues
Action: Quality standard checklist; 3-star min
Subcategory Detail
All 30 service lines — click headers to sort
| Category | Sub-Service | YR Actual | YR Target | Attainment ↑ | Progress |
|---|---|---|---|---|---|
| Caregivers | Post-Surgery Care | 15 | 24 | 62.5% | |
| Caregivers | Patient Companion | 19 | 30 | 63.3% | |
| Home Repairs & Installation | Appliance Repair | 32 | 48 | 66.7% | |
| Caregivers | Special Needs Care | 20 | 30 | 66.7% | |
| Caregivers | Babysitter / Child Care | 45 | 66 | 68.2% | |
| Home Repairs & Installation | AC Technician | 37 | 54 | 68.5% | |
| Caregivers | Elderly Caregiver | 33 | 48 | 68.8% | |
| Home Repairs & Installation | Plumber | 46 | 66 | 69.7% | |
| Home Repairs & Installation | TV Mounting | 21 | 30 | 70.0% | |
| Home Repairs & Installation | Carpenter | 34 | 48 | 70.8% | |
| Home Repairs & Installation | Electrician | 47 | 66 | 71.2% | |
| Home Repairs & Installation | Generator Repair | 35 | 48 | 72.9% | |
| Home Repairs & Installation | CCTV Installation | 22 | 30 | 73.3% | |
| Home Repairs & Installation | Handyman | 49 | 66 | 74.2% | |
| Home Repairs & Installation | Solar Panel Installation | 18 | 24 | 75.0% | |
| Fashion & Garment Services | Laundry Services | 52 | 66 | 78.8% | |
| Fashion & Garment Services | Shoe Repair | 34 | 42 | 81.0% | |
| Home Cleaning | Deep Cleaning | 55 | 66 | 83.3% | |
| Fashion & Garment Services | Fashion Designer | 41 | 48 | 85.4% | |
| Home Cleaning | Sofa Cleaning | 37 | 42 | 88.1% | |
| Home Cleaning | Home Cleaning | 90 | 102 | 88.2% | |
| Beauty & Personal Care | Hairstylist | 75 | 84 | 89.3% | |
| Beauty & Personal Care | Nail Technician | 59 | 66 | 89.4% | |
| Home Cleaning | Office Cleaning | 59 | 66 | 89.4% | |
| Home Cleaning | Move-in / Move-out Cleaning | 43 | 48 | 89.6% | |
| Home Cleaning | Post-Construction Cleaning | 43 | 48 | 89.6% | |
| Beauty & Personal Care | Barber | 60 | 66 | 90.9% | |
| Beauty & Personal Care | Lash Technician | 44 | 48 | 91.7% | |
| Beauty & Personal Care | Makeup Artist | 61 | 66 | 92.4% | |
| Beauty & Personal Care | Bridal Beauty Services | 28 | 30 | 93.3% |
30 of 30 service lines